Every branch. Every channel. One feed.
Google, Keeta, Tripadvisor, the delivery apps and your surveys, read together and tagged the moment they arrive.
★★★★★Al Malqa · Keeta“Order came without the drinks.”
Feedback lives in seven places. Each team sees one.
Marketing checks Google, delivery ops checks the apps, CX reads the surveys. Nobody notices that all three are about the same branch.
All customer signalsOne feed · every teamGoogle“Rude at the counter.”StaffKeeta“No drinks in the bag.”Missing itemsConnect. Tag. Act.
Thousands of comments. The few that matter, in one click.
Filter by branch, platform, severity, topic or channel. Nothing is tagged by hand.
Severity
Branch
Platform
Topic
Channel
★★★★★Olaya · 7:40 pm“Staff remembered my order. Lovely team.”
★★★Hittin · 7:52 pm“Lovely place, but the fries were cold.”
★★★★Diriyah · 8:01 pm“Good food, delivery took a while.”
★★Al Malqa · 8:03 pm“Order came without the drinks.”
★★★★★Narjis · 8:10 pm“Best shawarma in the area.”
One feed, set up for every team.
Marketing, operations and CX read the same feed, each with the view they need.
Olaya · “Lovely team.”Al Malqa · “No drinks.”
Hittin · “Slow service.”One live feed
Every source, every branch.
Automatic tags
Topic, sentiment and severity on every comment.
Filters
Branch, platform, channel, rating, severity, replied.
Branch and shift comparison
See where and when problems cluster.
4.44.14.23.8Platform comparison
Average rating and top issues per app.
Service is praised at most branches. Missing items on delivery orders is the main issue, led by Al Malqa.
AI summary
The last 30 days in one paragraph.
Import past feedback
Bring your history in from day one.
Export
Any filtered view, ready for a meeting.
Built for brands customers find everywhere.
Questions teams ask before they switch.
Book a call and we’ll walk you through what your customers are saying.
Talk to SalesCollecting every rating and comment customers leave about your brand, across every platform and branch, so your team can read, compare and act on them in one place.
See every comment, from every branch.
Book a call with our team and see what your customers are saying.
